trial activation problem

General support, installation and troubleshooting issues

trial activation problem

Postby ASK'R on Wed Apr 28, 2010 3:19 am

Then i try to activate trial (Get free 30 days trial license), all freeze at some seconds and after give a message "Failed to retrieve license. Please Check your internet connection. Error code is: -100 (failed to contact server or error on server)" whith one button "OK" and header "Error".
Internet connection is OK - pages open, another soft works well. May be problem in method of internet connection - throw proxy server (UserGate). Please say me way to resolve this problem.
Sorry for my english, is's not my one`s own language.
ASK'R
 
Posts: 1
Joined: Wed Apr 28, 2010 2:43 am

Re: trial activation problem

Postby Etienne on Wed Apr 28, 2010 4:20 am

Hi ASK'R,

well, the most plausible answer is that our server was down at the time you tried to get the license. Could you please try again now ?

If it still fail, then please email me your "request code" (the bizarre string diplayed by the licensing tool) and I'll generate a trial license for you. My email is: etienne at pixelux dot ch (at->@, dot->.)
"To infinity and beyond!" - Buzz Lightyear
User avatar
Etienne
 
Posts: 35
Joined: Tue Oct 27, 2009 3:33 am


Return to Installation

Who is online

Users browsing this forum: No registered users and 1 guest

cron